Our Awards

Our Awards

2022 - The Citizens - Best Physical Therapy Office in the Region
2022 - Best Places to Work
2021 - Best Places to Work
COAST Physical Therapy owner and President, Dr. Chad M. Pens, PT, DPT, OCS, ATC, CSCS was recently notified that he won the award for Most Outstanding Physical Therapist of the Year by CNY Business Journal. Each year, CNY Business Journal holds the Excellence in Healthcare Awards in which healthcare professionals within a 16-county Upstate NY region are honored with various prestigious awards. A virtual awards banquet will be held in October to honor all of this year’s recipients. Dr. Pens is honored to receive this award, voted upon by his colleagues and CNY community members. This award comes on Dr. Pens’ 20th anniversary of practicing as a licensed physical therapist. Dr. Pens received his graduate degrees in physical therapy from SUNY Upstate University in 2000 (Master’s in Professional Studies in Physical Therapy) and 2005 (Doctorate in Physical Therapy). Prior to attending SUNY Upstate University, Dr. Pens attended and graduated from the University of Connecticut where he graduated with a Bachelor’s in Sports Medicine and Athletic Training. Dr. Pens holds many certifications (all of the initials after his name), and these include:
  • PT—Licensed Physical Therapist
  • DPT—Doctor of Physical Therapy
  • OCS—Board Certified Orthopedic Specialist
  • ATC—Certified Athletic Trainer
  • CSCS—Certified Strength and Conditioning Specialist
Dr. Chad M. Pens is an incredibly knowledgeable physical therapist who is very deserving of this most recent award bestowed upon him. All of the staff at COAST Physical Therapy is very proud of him and all of his accomplishments. Congratulations, Dr. Pens, on being awarded Most Outstanding Physical Therapist of the Year 2020!
For the third year in a row, COAST Physical Therapy has been nominated for Central New York’s Best Places to Work Award! This award means so much to us as it is voted upon by our very own amazing COAST Physical Therapy staff.

As a small family business, we always strive to give our best to our employees and to provide our employees with a positive family-oriented work environment. We have been blessed with amazing staff members over the years, and this year we truly have the best staff working with us. Thank you to our amazing staff for always giving us your best. We couldn’t do this without all of you. A virtual awards banquet will be held on Wednesday, September 16. Stay tuned to find out how we do! Go COAST Physical Therapy!

2019 - Best Places to Work

On September 12, 2019, COAST Physical Therapy received an award for The Best Places To Work 2019. This was the second consecutive year that COAST PT has been the honorable recipient of this prestigious award. Owner Dr. Chad M. Pens, his wife Dr. Maria K. Shepherd, VP of Operations Lindsey Lillie, and VP of Public Relations and Marketing Mike Giltner, were all present at the awards ceremony held at Drumlin’s Golf and Country Club in Syracuse. COAST Physical Therapy was one of the top ten recipients in the Small Business category (less than 50 employees). We are very honored to receive this award and thank all of our amazing staff who voted for us. We appreciate your support and loyalty to COAST Physical Therapy. Congratulations, Dr. Pens and COAST PT Staff. You really are the best!

2018 - Family Business Leader
A big congratulations to owner Dr. Chad M. Pens for winning the 2018 Family Business Leader Award! This award recognizes those individuals in the C-suite (President, CEO, CFO, COO) that have made a significant impact within their organization. This is an honor for Dr. Pens to receive this award as family is of the utmost importance to him. COAST Physical Therapy is owned and operated by Dr. Chad M. Pens and his wife, Dr. Maria K. Shepherd. They took over the practice in 2007, and the size of the company has doubled in the ten years they have owned it. Dr. Pens and Dr. Shepherd work hard to better their employees, better the practice, and better the community. They are involved in many community events, volunteering their time to help and educate others on health, wellness and injury prevention. Dr. Pens has put in endless hours of helping and educating his staff, his patients, and the community. He is an incredible asset to the company, to his staff, and to the community at large. He definitely deserves to be recognized for his dedication to COAST PT, his amazing staff, and the community. COAST PT has earned numerous awards over the past four years including Physical Therapist of the Year in 2015-2017, Small Business of the Year 2017, Educators in Healthcare 2016, and Best Places to Work 2018. These awards are a result of the hard work and dedication that Dr. Pens puts into his practice, his staff, and the community. Please join us in recognizing him for being one of the most dedicated Family Business owners in CNY. Congratulations, Dr. Pens!
2018 - Best Places to Work

Congratulations to COAST Physical Therapy for being nominated for Central New York’s Best Places to Work Awards 2018! COAST Physical Therapy was voted among the top 40 places to work in Central New York. They were entered into the Small Business category of 25 employees or less, and COAST PT placed 5th in their division! An awards banquet was held in September at Drumlin’s Golf and Country Club in Syracuse, where all 40 businesses were honored and presented with their award. This award means a lot to Owner and President, Dr. Chad M. Pens as it is voted upon by the employees of the company. There are many different aspects of the workplace that employees have to report on, and this information is compiled to determine each business’s overall place. Dr. Pens was truly humbled when COAST Physical Therapy was honored with fifth place in the Small Business category. A big congratulations to owner Dr. Chad M. Pens and his amazing staff at COAST Physical Therapy for all of their hard work. This is a tremendous honor to receive such a distinguished award. Congratulations!

2017 - Small Business of the Year, Cayuga County
COAST Physical Therapy is VERY proud to be awarded the Cayuga County Chamber of Commerce 2017 Small Business of the Year Award, for a business open longer than five years. On May 18, Dr. Chad M. Pens, Dr. Maria K. Shepherd, and Vice President of PR & Marketing, Mike Giltner, accepted the award at a luncheon at The Springside Inn, honoring all of the 2017 award recipients. The Cayuga County Chamber of Commerce recognizes the unique contributions of Cayuga County businesses to the economy and overall development of Cayuga County. The Small Business Award recipient specifically demonstrates the ability to overcome adversities in the ever-changing business environment and staying power with a commitment to community involvement. We are honored to receive such a prestigious local business award. We are very grateful to all of our patients, patients’ families and friends, the entire Auburn community, our dedicated staff members, and the medical community that voted for us and believe in us. We are proud to serve the Auburn and surrounding communities. Thank you for choosing COAST Physical Therapy.
2017 - Physical Therapist of the Year
2016 - Educators in HealthCare

The CNY Business Journal honors local businesses and medical professionals with Excellence in Health Care Awards, voted on by the general public within a sixteen-county region of Upstate New York. COAST Physical Therapy received the 2016 Educators in Health Care Award. The staff at COAST PT does so much for our community in terms of educating community members on workplace wellness, injury prevention, and fall prevention, as well as teaching fellow physical therapists on higher-level manual therapy techniques, taping techniques, and advanced orthopedic treatments. We are proud of the work that our COAST PT team does each and every day.

2016 - Physical Therapist of the Year, Kenneth Rescott
Ken Rescott, PT, received the CNY Business Journal 2016 Physical Therapist of the Year Award. Ken is celebrating 25 years with COAST Physical Therapy in 2016, so this is an extra special honor for Ken this year! Ken is a valued member of our COAST PT team, and we are very proud of him for receiving such a distinguished award. Congratulations, Ken!
2015 - Physical Therapist of the Year, Dr. Chad M. Pens
Dr. Chad M. Pens, owner and president of COAST Physical Therapy, was selected by the CNY Business Journal as the 2015 Physical Therapist of the Year. Dr. Pens was chosen for this honorable distinction based on votes from the public within a sixteen-county region. The staff at the CNY Business Journal was very impressed with the overwhelmingly positive feedback they received from Dr. Pens’ fellow colleagues and current and past patients as to the level of his dedication to his profession, his staff, his company, and his patients. We are very proud to have him as our leader at COAST Physical Therapy. Congratulations, Dr. Pens!


  • Monday: 9:00 AM - 4:00 PM
  • Tuesday: 7:30 AM -4:30 PM
  • Wednesday: 9:30 AM - 5:30 PM
  • Thursday: 7:30 AM - 4:30 PM
  • Friday: 9:30 AM - 5:30 PM


  • Monday: 8:00 AM - 6:30 PM
  • Tuesday: 8:00 AM - 6:30 PM
  • Wednesday: 8:00 AM - 6:30 PM
  • Thursday: 8:00 AM - 6:30 PM
  • Friday: 8:00 AM - 5:30 PM


  • Monday: 7:00 AM - 6:00 PM
  • Tuesday: 7:00 AM - 6:00 PM
  • Wednesday: 7:00 AM - 12:00 PM
  • Thursday: 7:00 AM - 6:00 PM
  • Friday: 7:00 AM - 12:00 PM